Tourist who paid £300 a night for Scots hotel slams 'depressing view of bins'

A tourist who paid £300 a night to stay in a plush Scots hotel has slammed their 'depressing view of bins'. The guest, who visited Edinburgh in September, slammed the Royal Leonardo Hotel for putting them in a room overlooking a bin area.

The visitor took to TripAdvisor to share images of the bins and said that in their opinion, the hotel is "nothing special". Although they found Edinburgh to be a beautiful city, they said their experience at the hotel made them feel they were “staying somewhere dreadful.”

As reported in our sister title, Edinburgh Live, the review read: “Disappointing, at nearly £300 a night I didn’t expect to have a view of bins and rubbish. Absolutely nothing special about this hotel, we had a three night stay and my summary is decidedly average.

“If you do have to stay here I’d suggest ensuring you ask for a room without the depressing view. Edinburgh is a beautiful city but we felt as though we were staying somewhere dreadful.”

The customers attached two pictures of the view from their window which included a row of communal bins used by the hotel as well as a number of wooden pallets.

In response to the review, a member of staff from the hotel said: “Many thanks for staying recently and thank you for taking the time to leave a review. I am very sorry to read that your recent stay didn't meet your expectations.

"It's our sincerest wish to make our visitors feel at home, in the most comfortable and luxurious way possible, and I can only apologise that the issues you've raised prevented that. Please can you email our customer care team with the full details of where and when you stayed and your booking details so that we can investigate, you can contact us by going to our hotel’s website, if you scroll to the bottom of the page, you will see a button to ‘Contact Us’ there you will then see a section where you can click to “email us."

“I very much hope you'll be able to return to a Leonardo hotel soon and we'll be able to start to improve your journey as a customer.”